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Produktbild: Certified Associate in Project Management (CAPM)® Exam Official Cert Guide

Certified Associate in Project Management (CAPM)® Exam Official Cert Guide

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Beschreibung

Produktdetails

Einband

Set mit diversen Artikeln

Erscheinungsdatum

10.02.2024

Verlag

Pearson Studium

Seitenzahl

528

Maße (L/B/H)

23,5/19,5/2,9 cm

Gewicht

960 g

Auflage

1

Sprache

Englisch

ISBN

978-0-13-791809-6

Beschreibung

Produktdetails

Einband

Set mit diversen Artikeln

Erscheinungsdatum

10.02.2024

Verlag

Pearson Studium

Seitenzahl

528

Maße (L/B/H)

23,5/19,5/2,9 cm

Gewicht

960 g

Auflage

1

Sprache

Englisch

ISBN

978-0-13-791809-6

Herstelleradresse

Pearson
St.-Martin-Straße 82
81541 München
DE

Email: salesde@pearson.com

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  • Produktbild: Certified Associate in Project Management (CAPM)® Exam Official Cert Guide

  • Introduction xxi

    Part I Project Management Fundamentals

    Chapter 1     Becoming a Certified Associate in Project Management (CAPM) 2

    Foundation Topics 3

    Understanding Project Management 3

    Certified Associate in Project Management (CAPM) 3

    Scope of the CAPM Exam 4

    How This Book Is Organized 8

    Part I: Project Management Fundamentals 9

    Part II: Predictive Approach 9

    Part III: Adaptive Approach 10

    Part IV: Business Analysis 10

    Part V: Appendixes 11

    Steps to Becoming a Certified Associate in Project Management (CAPM)11

    Study and Exam-Taking Strategies 13

    Suggested Reading and Resources 13

    Chapter 2 Projects and Project Management 16

    Do I Know This Already? Quiz 17

    Foundation Topics 20

    What Is a Project? 20

    A Project 21

    Project Manager 22

    Understanding Project Management 22

    Projects vs. Operational Work 23

    The Role of Projects in Operations 24

    Project-Based Operations 24

    Programs and Portfolios 25

    Creating Value Through Project Management 26

    Project Management Process Groups 35

    Project Management Challenges 36

    Challenges with Issues, Risks, Assumptions, and Constraints 37

    Project Management Trends 41

    Business Analysis 41

    Adaptive Project Management 41

    Principles of Project Management 42

    Summary 42

    Exam Preparation Tasks 42

    Chapter 3 Organizing for Project Performance 44

    Do I Know This Already? Quiz 45

    Foundation Topics 50

    Project Performance Domains 50

    The Stakeholder Performance Domain 52

    Identifying Stakeholders 52

    Types of Stakeholders in a Project 53

    Stakeholder Analysis 54

    Types of Stakeholder Communication 55

    Stakeholder Performance Domain Successful Outcomes 56

    The Project Manager's Role 56

    Roles of the Project Manager in a Project 58

    The Project Manager's Required Skills 58

    Project Organization Structures 70

    Project Structure Concepts 70

    Functional Project Organization Structures 70

    Matrix Project Organization Structures 72

    Projectized Project Organization Structures 73

    The Power of Project Managers in Different Organization Structures 73

    Project Management Office (PMO) and Steering Committees 74

    The Project Management Office 75

    The Steering Committee 75

    The Team Performance Domain 76

    Effective Execution of Projects 78

    High-Performing Teams 78

    Leadership and Interpersonal Skills Affecting All Team Members 78

    Project Team Development Models 79

    Conducting Meetings 80

    Responsibility Assignment Matrix 83

    Project Team Culture 84

    Expectations for the Team Performance Domain 86

    Applying the PMI Code of Ethics and Professional Conduct 86

    Summary 88

    Exam Preparation Tasks 88

    Chapter 4 Development Approach and Life Cycle Performance Domain 92

    Do I Know This Already? Quiz 93

    Foundation Topics 97

    Fundamentals of the Project Life Cycle 97

    The Concept of a Project Life Cycle 97

    Visualizing a Project Life Cycle 98

    Stage Gates 99

    Project Life Cycle vs. Project Management Process Groups 100

    Project Life Cycle vs. Product Life Cycle 103

    Development Approach and Life Cycle Performance Domain Concepts 103

    Terms Relevant to the Development Approach and Life Cycle Performance Domain 104

    Choosing the Predictive Approach 105

    Choosing the Adaptive Approach 105

    Choosing a Hybrid Approach 106

    Life Cycles in Practice 107

    Industry Application: Predictive Life Cycle 107

    Industry Application: Adaptive Life Cycle 110

    Industry Application: Hybrid Life Cycle 111

    Considerations for Selecting a Development Approach 112

    Product, Service, or Result 113

    Project 114

    Organization 114

    Project Activity, Deliverables, and Milestones 115

    Project Activities 115

    Deliverables 115

    Measuring Deliverables 116

    Milestones 116

    Summary 118

    Exam Preparation Tasks 118

    Part II Predictive Approach

    Chapter 5     Planning, Project Work, and Delivery: Predictive Methodologies 120

    Do I Know This Already? Quiz 122

    Foundation Topics 127

    Choosing the Predictive, Plan-Based Methodology 127

    Process Groups of the Predictive, Plan-Based Approach 128

    Initiating Processes 128

    Planning Processes 129

    Executing Processes 129

    Monitoring and Controlling Processes 129

    Closing Processes 129

    Creating a Tailored Predictive Life Cycle 130

    Performance Domains 130

    Develop Project Charter 134

    Develop Project Team 136

    Develop Project Management Plan 137

    Collect Requirements and Define Scope Statement 139

    Create Work Breakdown Structure (WBS) 141

    Define and Sequence Activities 144

    Estimate Time and Resources 149

    Identify Critical Path 151

    Develop Schedule 156

    Direct and Manage Project Work 157

    Monitor and Control Project Work 159

    Issues Management 159

    Change Requests and Control 160

    Monitoring and Controlling Project Cost and Schedule 162

    Close Project or Phase 163

    Foundations of Earned Value Analysis 165

    Planned Value (PV) 166

    Earned Value (EV) 166

    Actual Cost (AC) 166

    Cost Variance (CV) 166

    Schedule Variance (SV) 166

    Cost Performance Index (CPI) 166

    Forecasting Final Project Costs 167

    More Information About Earned Value Analysis 167

    The Planning Performance Domain 167

    Schedule Compression Factors and Techniques 168

    Scaling 169

    Summary 169

    Exam Preparation Tasks 170

    Chapter 6 Project Work and Delivery 172

    Do I Know This Already? Quiz 173

    Foundation Topics 177

    Project Work Performance Domain 177

    Planning and Managing Procurement 178

    Bidding: Soliciting and Entering Bids 180

    Control Procurements 181

    Engaging Stakeholders 182

    Managing Project Communications 184

    Managing Risk 189

    Threats 190

    Opportunities 191

    Project Delivery Performance Domain 192

    Delivery of Value 193

    Quality Management 194

    Quality Management Tools 197

    Six Sigma 203

    Project Controls and Forecasting 203

    Project Integration 207

    Components of Project Integration 208

    Achieving Project Integration 209

    Summary 209

    Exam Preparation Tasks 210

    Part III Adaptive Approach

    Chapter 7     Planning, Project Work, and Delivery: Adaptive Approaches 212

    Do I Know This Already? Quiz 213

    Foundation Topics 217

    When to Use the Adaptive Approach 217

    Team Structure in Adaptive Projects 221

    Requirements for the Adaptive Project Environment 222

    Adaptive Mindset 222

    Servant Leadership 224

    The Structure and Culture of Adaptive Teams 225

    Value-Driven Delivery 227

    Factors That Facilitate Adaptive Approaches: OPA and EEF 228

    Apparent Stages of Adaptive Projects 229

    Stage 1: Concept 231

    Stage 2: Construct and Deliver 233

    Stage 3: Close 237

    Work Groups for Adaptive Project Stages 238

    Agile Life Cycles 238

    Case Study 7-1: Building a Website for a Conference 239

    Hybrid Project Approaches 251

    Hybrid Approach Scenario 1: Revisiting the APC Conference 251

    Hybrid Approach Scenario 2: Virtual Restaurant Business 252

    Hybrid Approach Scenario 3: Specification for Tax Software 253

    Summary 254

    Exam Preparation Tasks 254

    Chapter 8 Overview of Adaptive Frameworks 256

    Do I Know This Already? Quiz 259

    Foundation Topics 262

    Lean 262

    Eliminating Waste 263

    Value Streaming Using the Lean Approach 264

    Case Study 8-1: Getting a Book from the Library 264

    Iteration-Based Agile 267

    Flow-Based Agile 267

    Scrum 268

    Roles 268

    Processes and Artifacts 269

    Scrum Core Values 270

    Timeboxing 271

    Challenges with Scrum 272

    Kanban 272

    Suitability of the Kanban Method 272

    Limiting Work in Progress (WIP) 273

    Workflow Focus 273

    Comparing Kanban and Scrum 274

    ScrumBan 274

    Extreme Programming 275

    Roles 275

    Core Practices of XP 275

    What Can We Learn from XP? 276

    FDD, DSD, and Crystal 277

    Feature-Driven Development 277

    Dynamic Systems Development Method 278

    Crystal 279

    Frameworks for Scale 279

    Scaled Agile Framework (SAFe) 283

    Scrum of Scrums 284

    Disciplined Agile284

    Which Approach for Scale? 286

    Summary 288

    Exam Preparation Tasks 288

    Chapter 9 Measurement, Tracking, and Managing Uncertainty 290

    Do I Know This Already? Quiz 291

    Foundation Topics 294

    Problem Detection and Resolution 294

    The Measurement Performance Domain 295

    Prioritization Techniques 295

    What Gets Prioritized 298

    Key Performance Indicators (KPIs) for Project Control 300

    Progress Tracking 301

    Decision Making 301

    Communication of Adaptive Project KPIs 301

    Who Makes the Estimates? 306

    Throughput, Cycle Time, and Lead Time 306

    The Uncertainty Performance Domain 311

    Uncertainty 312

    Strategies to Address Project Uncertainty 313

    Risk 315

    Strategies to Reduce the Likelihood of Uncertainty 316

    Opportunities 316

    Threats 316

    Tracking and Managing Risk in Adaptive Projects 317

    Team Workspace Design 318

    Tracking Progress to Manage Risk in Adaptive Approaches 318

    Summary 321

    Exam Preparation Tasks 321

    Part IV Business Analysis

    Chapter 10     Business Analysis Frameworks 324

    Do I Know This Already? Quiz 325

    Foundation Topics 328

    The Importance of Business Analysis 328

    The Role of a Business Analyst 329

    Skills Needed to Perform Business Analysis 330

    Comparing Business Analysis with Project Management 331

    Requirements: The Focus of Business Analysis 332

    Requirement Types 332

    Case Study 10-1: Requirements for a Toll Collection System 333

    Requirements Documentation 337

    Requirements Management Plan 337

    Stakeholders and the Business Analyst 338

    Identify Stakeholders 338

    Stakeholder Analysis 341

    Business Analysis Planning 342

    Transition to a Future State 343

    Influence of Project Approaches on Business Analysis 343

    Business Analysis in the Predictive Approach 343

    Business Analysis in the Adaptive Approach 344

    Summary 347

    Exam Preparation Tasks 347

    Chapter 11 Business Analysis Domains 350

    Do I Know This Already? Quiz 351

    Foundation Topics 354

    Domain 1: Needs Assessment 354

    Why Perform Needs Assessments? 355

    When Do Needs Assessments Occur? 355

    Who Is Involved in Needs Assessment? 356

    What Are the Key Business Analysis Tasks During Needs Assessment? 356

    What Are the Needs Assessment Processes? 357

    Domain Summary 365

    Domain 2: Business Analysis Planning 366

    Domain 3: Requirements Elicitation and Analysis 368

    Elicit Requirements 369

    Analyze Requirements 377

    Document the Solution Requirements 398

    Domain 4: Traceability and Monitoring 398

    Trace Requirements 399

    Monitor Requirements 401

    Update Requirements and Communicate Requirements Status 402

    Manage Changes to Requirements 403

    Domain Summary 404

    Domain 5: Solution Evaluation 405

    Evaluate Solution Performance 406

    Determine Solution Evaluation Approach 407

    Evaluate Acceptance Results and Address Defects 409

    Obtain Solution Acceptance for Release 410

    Evaluate Deployed Solution 410

    Domain Summary 410

    Summary 411

    Exam Preparation Tasks 411

    Chapter 12 Tailoring and Final Preparation 414

    Do I Know This Already? Quiz: Tailoring Section 415

    Foundation Topics 417

    Tailoring 417

    The Tailoring Process 418

    Aspects of Projects That Can Be Tailored 419

    How to Tailor the Project Approach 420

    Case Study 12-1: Design and Introduction of Portable CT Scanner Products 421

    Summary: Project Tailoring Concepts 422

    Final Preparation 422

    Scope and Key Concepts 422

    Suggested Plan for Final Review and Study 427

    Summary 428

    Exam Preparation Tasks 428

    Part V Appendixes

    Appendix A     Answers to the Do I Know This Already? Quizzes 430

    Appendix B PMI Project Management Process Groups and Processes 436

    Appendix C PMBOK 7 Project Performance Domains and Project Management Principles 438

    Appendix D PMI Certified Associate in Project Management (CAPM) Exam Official Cert Guide Updates 442

    Appendix E Business Analysis Models and Their Usages 444

    Glossary 450



    Online Elements:

    Appendix F     Study Planner

    Glossary

    9780137918096 TOC 3/3/2023