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  • Produktbild: Strategic Intelligence for Law Firms
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Strategic Intelligence for Law Firms

Aus der Reihe Ark Group

242,99 €

inkl. gesetzl. MwSt., Versandkostenfrei

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.08.2016

Verlag

Globe Law and Business Ltd

Seitenzahl

102

Maße (L/B/H)

23,4/15,6/0,5 cm

Gewicht

156 g

Sprache

Englisch

ISBN

978-1-78358-240-2

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.08.2016

Verlag

Globe Law and Business Ltd

Seitenzahl

102

Maße (L/B/H)

23,4/15,6/0,5 cm

Gewicht

156 g

Sprache

Englisch

ISBN

978-1-78358-240-2

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Strategic Intelligence for Law Firms
  • Produktbild: Strategic Intelligence for Law Firms

  • Executive summary About the authors Chapter 1: Client success through better intelligence *State of the industry *Client intelligence opportunity *Data-driven and systematic approaches *Measurement, insights, and action *Cultural considerations *Managing progress in light of the larger vision *Summary Chapter 2: Why client intelligence is (or should be) the new CI for law firms *The CI cycle *And then it was 2008 - An industry in flux *Technology makes it easy *Understand my business *Collaboration is the key to client intelligence Chapter 3: Balancing pricing and client perceptions of value *Defining value *Using communications to demonstrate value *Estimates and fee structures Chapter 4: Utilizing multiple intelligence sources to create an opportunity scoring assessment *Setting the foundations - Metrics and scope *Legal intelligence platforms *Relationships and connections *Experience *Finance, pricing, and profitability Chapter 5: Developing a CI function in a resource-constrained environment *Gaining buy-in *Process, process, process *People *Take initiative *Solicit and implement feedback *Track outcomes *Ready to launch Chapter 6: Compiling a useful and user-friendly competitive intelligence report *Step 1 - Choice of format *Step 2 - The executive summary *Step 3 - Establish the purpose of the report *Step 4 - Tools *Conclusion Chapter 7: Design Thinking and the why of BI *Change or die *But change how? *Design thinking discipline *Empathy? *Bringing empathy to BI *OMG *Beginning with the prosaic *Back to the why of BI Chapter 8: From BI to AI *BI and big data *AI's two-factor authentication *The AI of BI - and the BI of AI! *Get the BI right first *From dashboard to conversation Chapter 9: URLs or UPL? Using software to close the access to justice gap *Mind the gap *A history of software turbulence *Legal software is already here *Industry concerns *What's next *Unauthorized practice of law *Unclear boundaries *Inputs vs outputs *A future of robots in the law *Lawyers in the loop *Quality service at scale *Colophon