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Produktbild: Human Resource Management in Public Service
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Human Resource Management in Public Service Paradoxes, Processes, and Problems

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167,99 € UVP 188,10 €

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

20.09.2021

Verlag

Sage Publications

Seitenzahl

664

Maße (L/B/H)

18,9/24/2,4 cm

Gewicht

1181 g

Auflage

7. Auflage

Sprache

Englisch

ISBN

978-1-07-184890-6

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

20.09.2021

Verlag

Sage Publications

Seitenzahl

664

Maße (L/B/H)

18,9/24/2,4 cm

Gewicht

1181 g

Auflage

7. Auflage

Sprache

Englisch

ISBN

978-1-07-184890-6

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Human Resource Management in Public Service
  • Preface
    Acknowledgments
    Introduction
    PART I ¿ CONTEXT AND CHALLENGES
    CHAPTER 1 ¿ The Public Service Heritage: People, Process, and Purpose
    A Day in the Life of Maria Hernandez
    Some Challenges in Getting and Managing the Right People
    Some Basic Definitions
    The Structure and Role of Human Resource Departments
    Historical and Institutional Context
    Reforming Government in the Clinton, Bush, Obama, and Trump Years
    Human Resource Management Principles
    Ethics and Moral Management
    CHAPTER 2 ¿ Legal Rights and Responsibilities: Laws Governing the Workplace
    The Foundations of Employment Law
    The Employment Relationship
    Balancing Employer, Employee, and Societal Interests
    Privacy Issues
    Pre-employment Investigations: Truth, Personality, Health, Credit, and Criminal Records
    Discrimination
    PART II ¿ PROCESSES AND SKILLS: FROM START TO FINISH
    CHAPTER 3 ¿ Recruitment: From Passive Posting to Social Media Networking
    Factors in Recruitment: Employer and Applicant Perspectives
    Recruitment Steps
    Planning and Approval
    Position Announcements
    Recruitment Strategies
    Enhancing Recruitment Prospects: The Seeker's Perspective
    Advancing From Job Seeking to Career Development
    CHAPTER 4 ¿ Selection: From Civil Service Commissions to Decentralized Decision Making
    The Bases and Origin of Selection
    Criteria in Selecting Selection Tests
    Selection: Four Screening Phases
    Initial Reviewing and Testing
    Interviewing and Reference Checks: Narrowing the Pool
    General Considerations for Those Conducting Interviews
    Choosing and Negotiation
    Post-offer and Hiring Issues
    Appendix: The Professional Commitment Statement for Job Seekers
    CHAPTER 5 ¿ Position Management: Judicious Plan or Jigsaw Puzzle?
    Three Types of Personnel Strategies
    The Origins of Position Classification and Management
    Job Design and Job Analysis
    Job and Position Descriptions
    From Jobs to Job Systems
    Curbing, Cutting, and Eliminating Workforce
    CHAPTER 6 ¿ Employee Motivation: Possible, Probable, or Impossible?
    Pull, Push, or Drive?
    Human Resource Management and the Climate for Motivation
    Tools of Motivation
    CHAPTER 7 ¿ Compensation: Vital, Visible, and Vicious
    Equity and Expectancy Theory
    Pay Determination
    Philosophy: Lead, Match, or Lag
    The Perennial Pay Debate
    Labor Market Forces: External Competition
    Job Content: Internal Consistency
    Individual Considerations: Fairness and Contributions
    Implications
    Appendix: Compensation for Graduate Degrees in Public Affairs and Administration
    CHAPTER 8 ¿ Employee-Friendly Policies: Fashionable, Flexible, and Fickle
    Workforce and Workplace Trends
    Work-Family Programs
    Health, Safety, and Wellness Programs
    Flexible Work Arrangements
    Traditional Benefits: Not-So-Employee-Friendly Trends
    Implementation, Assessment, and Evaluation
    Avoiding and Coping With Hostility at Work
    Best Places to Work
    Appendix A: Questions for Employees and Employers Regarding Telecommuting Arrangements
    Appendix B: Some Questions to Answer When Considering Implementation of Employee-Friendly Policies
    Appendix C: Family-Friendly Policies
    CHAPTER 9 ¿ Training and Development: Exploring New Frontiers
    General Principles of Learning
    Training Strategies
    Organizational Training and Development
    The Strategic Turn
    Application: Ethics Training
    Appendix: Needs Assessment and Evaluation for Training
    CHAPTER 10 ¿ Appraisal: A Process in Search of a Technique
    Evolution
    Appraisal Systems
    Raters
    Rating Errors: The Underbelly of Appraisals
    Improving the Process
    Disciplinary Systems
    Appendix: Corrective Actions
    CHAPTER 11 ¿ Unions and the Government: Protectors, Partners, and Punishers
    Background: The Context and Evolution of Employee Relations
    Differing Views of Unions
    Paradoxes and Contradictions
    Trends and Variations
    Appendix A: Tips for Managers When Dealing With Unions
    Appendix B: Tips for Unions When Dealing With Managers
    CHAPTER 12 ¿ Collective Bargaining: Structures, Strategies, and Skills
    Structure, Representation, and Collective Bargaining
    Bargaining-Related Reforms
    Hostility vs. Harmony
    Appendix A: Bargaining Checklist and Observation Sheet
    Appendix B: Mock Disciplinary Appeal Board Hearing
    CONCLUSION ¿ The Future as Opportunity, Not Destiny
    New Technologies, Human Competencies, Failures, and Reforms
    Taking Responsibility for Paradoxes
    Public Service as a Calling
    The Years Ahead
    Envoi: Dream While Awake
    Glossary
    Index
    About the Authors