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Produktbild: The Restaurant

The Restaurant From Concept to Operation

169,99 €

inkl. gesetzl. MwSt., Versandkostenfrei


Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

02.12.2021

Verlag

John Wiley & Sons Inc

Seitenzahl

432

Maße (L/B/H)

27,4/21,6/2 cm

Gewicht

1066 g

Auflage

9th edition

Sprache

Englisch

ISBN

978-1-119-76216-4

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

02.12.2021

Verlag

John Wiley & Sons Inc

Seitenzahl

432

Maße (L/B/H)

27,4/21,6/2 cm

Gewicht

1066 g

Auflage

9th edition

Sprache

Englisch

ISBN

978-1-119-76216-4

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: The Restaurant
  • Preface vii

    Acknowledgments xi

    Part One Restaurants, Owners, Locations, and Concepts 1

    Chapter 1 Introduction 3

    Early History of Eating Out 5

    French Culinary History 6

    Birth of Restaurants in America 7

    Challenges of Restaurant Operation 14

    Buy, Build, Franchise, or Manage? 16

    Starting from Scratch 19

    Restaurants as Roads to Riches 20

    The Panera and Chipotle Effect 20

    Restaurant Organization 21

    Reasons Why People Go into the Restaurant Business 21

    Chapter 2 Restaurants and Their Owners 26

    Kinds and Characteristics of Restaurants 27

    Sandwich Shops 30

    Quick-Service Restaurants 31

    Fast-Casual Restaurants 33

    Family Restaurants 34

    Casual Restaurants 34

    Fine-Dining Restaurants 36

    Hotel Restaurants 36

    Steakhouses 37

    Seafood Restaurants 40

    Ethnic Restaurants 41

    Theme Restaurants 43

    Coffee Shops 45

    Post-COVID-19 Ownership 46

    Chef-Owned Restaurants 46

    Celebrity Chefs 49

    Centralized Home Delivery Restaurants 52

    Chapter 3 Concept, Location, and Design 57

    Restaurant Concepts 58

    Defining the Concept and Market 63

    Successful Restaurant Concepts 64

    Restaurant Life Cycles 68

    Concept Adaptation 69

    Restaurant Symbology 71

    Multiple-Concept Chains 72

    Sequence of Restaurant Development: From Concept to Opening 72

    Planning Services 73

    Common Denominators of Restaurants 74

    Mission Statement 81

    Concept and Location 82

    Criteria for Locating a Restaurant 82

    Location Information Checklist 93

    Part Two Restaurant Management 97

    Chapter 4 The Menu 99

    Considerations in Planning a Menu 100

    Capability/Consistency 102

    Equipment Capacity and Layout 102

    Availability of Ingredients 102

    Price and Pricing Strategy 103

    Nutritional Value 106

    Flavor 111

    Accuracy in Menus 111

    Menu Items 113

    Menu Types 116

    Menu Engineering 119

    Menu Design and Layout 120

    Standardized Recipes 122

    Menu Trends 124

    Chapter 5 Restaurant Business and Marketing Plans 128

    What Business Entity Is Best? 129

    Buy-Sell Agreement with Partners 134

    Legal Aspects of Doing Business 134

    Business Plan 138

    The Difference between Marketing and Sales 141

    Marketing Planning and Strategy 141

    Market Assessment, Demand, Potential, and Competition Analysis 145

    Marketing Mix-The Four Ps 147

    Chapter 6 Restaurant Leadership and Management 161

    Leading Employees 162

    The Nature of Leadership 164

    Employee Input, and What's in It for Me? 165

    Policies and Procedures 166

    Management Topics 166

    Restaurant Management Issues 171

    Chapter 7 Planning and Equipping the Kitchen 185

    Back-of-the-House Green 188

    Open Kitchen 189

    Kitchen Floor Coverings 192

    Kitchen Equipment 192

    Equipment Stars 196

    Maintaining Kitchen Equipment 204

    Meeting with the Health Inspector 206

    Chapter 8 Food Purchasing 209

    Sustainable Purchasing 210

    Food-Purchasing System 214

    Types of Purchasing 217

    Buying Meat 218

    Buying Fresh Fruits and Vegetables 220

    Chapter 9 Financing and Leasing 227

    Financing 228

    Sufficient Capital 228

    Preparing for the Loan Application 229

    Uniform System of Accounts for Restaurants 236

    Securing a Loan 241

    Leasing 250

    What Is a Restaurant Worth? 256

    Part Three Restaurant Operations 261

    Chapter 10 Bar and Beverages 263

    Alcoholic Beverage Licenses 264

    Bar Layout and Design 266

    Beverages 267

    Bartenders 272

    Basic Bar Inventory 272

    Wines 274

    Responsible Alcoholic Beverage Service 283

    Third-Party Liability 284

    Controls 284

    Coffee and Tea 285

    Chapter 11 Budgeting and Control 290

    Restaurant Operations 291

    Front of the House 291

    Back of the House 296

    Control 298

    Inventory Control 299

    Food Costing 300

    Liquor Control 301

    Controllable Expenses 304

    Labor Costs 305

    Labor Management 310

    New Overtime Rule 310

    Financial Reporting 311

    E-Learning 311

    Guest Check Control 311

    Productivity Analysis and Cost Control 312

    Chapter 12 Food Production and Sanitation 316

    Our Culinary Heritage 317

    Native American Influence 317

    African-American Influence 318

    Italian Influence 318

    French Influence 318

    Receiving 322

    Storage 323

    Food Production 324

    Production Procedures 327

    Staffing and Scheduling 328

    Foodborne Illness 328

    Hazard Analysis of Critical Control Points 335

    Common Food Safety Mistakes 337

    Approaches to Food Safety 338

    Food Protection as a System 339

    Chapter 13 Organization, Recruiting, and Staffing 345

    Job Descriptions 346

    Organizing People and Jobs 349

    Staffing the Restaurant 349

    Civil Rights Laws 359

    Questions to Avoid on the Application Form and During the Interview 361

    Careful Selection of Staff 365

    Chapter 14 Training and Service 371

    Orientation 372

    Part-Time Employees 373

    Training and Development 373

    Methods for Training Employees 381

    Service 384

    Tact: Always 395

    Glossary G-1

    Index I-1