Cultural Competency for Emergency and Crisis Management Concepts, Theories and Case Studies

Winner of ASPA's Section for Democracy and Social Justice (DSJ) Best Book Award 2021

'Cultural Competency for Emergency and Crisis Management: Concepts, Theories, and Case Studies is a foundational introduction to cultural competency within the emergency management enterprise.'

Antoine B. Richards, Journal of Homeland Security and Emergency Management

'This book provides solid foundation in a critically important area of emergency management. Knox & Haupt present a compelling guide for ensuring optimal outcomes when working with diverse populations in crises. It should be on every emergency planner's desk, and consulted regularly!'

John J. Kiefer, Ph.D., Professor and Director, MPA Program, University of New Orleans

'Cultural Competency for Emergency and Crisis Management addresses two major goals of professionals and professors in the disaster field: increased understanding of social vulnerability and improved instruction relating to the scholarship of teaching and learning. Knox, Haupt and the other authors of this book do a wonderful job providing the context for their cases along with other useful materials to facilitate in-class exercises. This book will increase comprehension among students and ultimately improve the performance in emergency management.'

David A. McEntire, Ph.D., Dean, College of Health and Public Service, Utah Valley University

'Knox and Haupt have put together an excellent resource for faculty wishing to add coverage of cultural competency in their emergency management courses. The chapters provide case studies illustrating why cultural competency is important in situations ranging from managing active shooter incidents in schools, to accommodating the homeless during wildfire evacuations, autistic children in disasters, and religious minorities in emergency shelters. There are also chapters on teaching preparedness to vulnerable populations and dealing with cultural issues in an Ebola outbreak in a refugee camp and delivering disaster relief in Syria. The case studies include discussion questions and assessment tools.'

William L. Waugh, Professor Emeritus, Georgia State University