List of Contributors
Acknowledgments
Editors’ Introduction
SECTION 1 Contemporary Wicked Challenges to Health and Social Care
1 The Concept of Wicked Problems : Improving the Understanding of Managing Problem Wickedness in Health and Social Care
HARRI RAISIO , ALISA PUUSTINEN AND PIRKKO VARTIAINEN
2 The Politics of Care : Wicked Concerns Constituent in Care Reforms
WILL THOMAS AND SUSAN HOLLINRAKE
3 Personalization of Care : A Wicked Problem or a Wicked Solution?
JANET CARTER ANAND , GAVIN DAVIDSON , BERNI KELLY AND GERALDINE MACDONALD
SECTION 2 Managing, Leading and Following
4 The Wicked Problem of Leadership in the NHS
GAURISH CHAWLA AND MARK LEARMONTH
5 Lofty Ideals and Lowly Troubles Among Nursing Home Managers
MONICA ANDERSSON BÄCK AND CHARLOTTA LEVAY
6 The Unnoticed Role of Employees in Ethical Leadership
MERJA SINKKONEN AND SANNA LAULAINEN
7 Destructive Leadership as a Wicked Problem in Health Care—Can We Blame the Leader Only?
MINNA HOFFRÉN AND SANNA LAULAINEN
8 Health Care Communication Technology and Its Promise of Patient Empowerment : Unpacking Patient Empowerment Through Patients’ Identity Constructions
LAURA VISSER , INGE BLEIJENBERGH , YVONNE BENSCHOP AND ALLARD VAN RIEL
SECTION 3 Silent Voice s: Making the Invisible Visible
9 Blame Culture in the National Health Service (NHS), UK
RUTH STRUDWICK
10 A Darker Side to Interorganizational Relations
KRISTINA BROWN
11 Defi cit Discourses and Aboriginal and Torres Strait Islander Disadvantage : A Wicked Problem in Australian Indigenous Policy?
ELIZABETH PYLE , DEANNA GRANT-SMITH AND ROBYN MAYES
12 Unpacking Dependency; Managing ‘Becoming’—Supporting the Experiences of Patients Living With Chronic Disease
WILL THOMAS
SECTION 4 Beyond Conventional Methodologies for Understanding Wicked Challenges
13 Improving Young People’s Mental Health? Understanding Ambivalence to Seeking Support Among Young Adults With Asperger Syndrome
EDMUND COLEMAN-FOUNTAIN AND BRYONY BERESFORD
14 Action Research in the Health and Social Care Settings. A Tool for Solving Wicked Problems?
MARTA STRUMI N SKA-KUTRA
15 Four Different Ways to View Wicked Problems
ANNELI HUJALA , SANNA LAULAINEN , ANDY BROOKES , MAARIT LAMMASSAARI AND TAMARA MULHERIN
16 The Promise of Visual Approaches in Organizational and Management Research
JARI MARTIKAINEN
Index
