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Produktbild: Power of People, The: Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance

Power of People, The: Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

22.05.2017

Verlag

Pearson Education Limited

Seitenzahl

352

Maße (L/B/H)

22,9/15,2/2 cm

Gewicht

476 g

Auflage

1

Sprache

Englisch

ISBN

978-0-13-454600-1

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

22.05.2017

Verlag

Pearson Education Limited

Seitenzahl

352

Maße (L/B/H)

22,9/15,2/2 cm

Gewicht

476 g

Auflage

1

Sprache

Englisch

ISBN

978-0-13-454600-1

Herstelleradresse


Email: info@bod.de

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  • Produktbild: Power of People, The: Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance

  • Foreword by John Boudreau     xv

    About the Authors     xix

    Interviewees     xxi

    Vignettes     xxv

    Preface     xxvii

    PART I:  UNDERSTANDING THE FUNDAMENTALS     1

    Chapter 1  Why Workforce Analytics?     3

    Adoption of Analytics     4

    HR’s Contribution to Business Value     4

    The Changing Nature of HR     7

    The Future of Work     11

    Summary     13

    Chapter 2  What’s in a Name?     15

    Focus of the Function     16

    Activities of the Function     17

    A Name Fit for the Future     18

    Summary     18

    Chapter 3  The Workforce Analytics Leader     19

    Reporting to the Chief Human Resources Officer     20

    Responsibilities of the Workforce Analytics Leader     20

    Business Acumen     22

    Leadership Attributes     23

    Summary     26

    Chapter 4  Purposeful Analytics     27

    A Model for Purposeful Analytics     28

    Project Sponsors     38

    Why Do Analytics Projects Fail?     40

    Summary     42

    Chapter 5  Basics of Data Analysis     43

    Research Design     44

    Objectives of Analysis     47

    Unstructured Data     52

    Traditional Statistics versus Machine Learning     53

    Social Consequences of Algorithms     54

    More on Design and Analysis     56

    Summary     56

    Chapter 6  Case Studies     57

    Eight-Step Methodology     58

    Case Study: Improving Careers Through Retention Analytics at Nielsen     59

    Case Study: From Employee Engagement to Profitability at ISS Group     65

    Case Study: Growing Sales Using Workforce Analytics at Rentokil Initial     71

    Case Study: Increasing Value to the Taxpayer at the Metropolitan Police     76

    Case Study: Predictive Analytics Improves Employee Well-Being at Westpac     80

    Summary     83



    PART II:  GETTING STARTED 85

    Chapter 7  Set Your Direction 87

    You Have the Job! Now What?     88

    Listening to Prospective Project Sponsors     90

    The Seven Forces of Demand     91

    Agreeing on the Scope of Analytics     95

    Developing a Vision and Mission Statement     95

    Summary     97

    Chapter 8  Engage with Stakeholders     99

    Who Are Stakeholders?     100

    Stakeholders Served     101

    Stakeholders Depended Upon     106

    Stakeholders Impacted     113

    Working Effectively with Stakeholders     118

    Summary     121

    Chapter 9  Get a Quick Win     123

    Identifying Potential Projects     125

    Complexity-Impact Matrix     125

    Assessing Complexity and Impact     129

    Summary     133



    PART III:  BUILDING YOUR CAPABILITY     135

    Chapter 10  Know Your Data     137

    A Pragmatic View of Data     138

    Solving Data Quality Challenges     138

    Data Types and Sources     147

    Data Governance     152

    Remember the Basics     152

    Summary     155

    Chapter 11  Know Your Technology     157

    Starting with Vision and Mission     158

    Components of Workforce Analytics Technology     159

    On-Premise Versus Cloud     164

    Technology Vendor Relationships     165

    Summary     167

    Chapter 12  Build the Analytics Team     169

    Six Skills for Success     170

    Configuring Team Roles     181

    Remember the Fundamentals!     184

    Summary     185

    Chapter 13  Partner for Skills     187

    Why Consider Partners?     188

    Options for Building the Team     188

    Choosing Among the Options     197

    Summary     200

    Chapter 14  Establish an Operating Model     203

    Defining Your Operating Model     204

    Strategy     205

    Governance     205

    Implementation     212

    Accountability     221

    Summary     224



    PART IV:  ESTABLISHING AN ANALYTICS CULTURE     225

    Chapter 15  Enable Analytical Thinking     227

    Perspectives of Analytics in HR     228

    The Translator Role     234

    The Importance of Leadership     236

    Summary     237

    Chapter 16  Overcome Resistance     239

    Resistance to Workforce Analytics     240

    Stakeholder Skepticism     240

    Financial Frugality     245

    HR Hesitancy     246

    Summary     252

    Chapter 17  Communicate with Storytelling and Visualization     253

    What Is Storytelling?     254

    Effective Visualization     263

    Knowing Your Audience     269

    Keeping It Simple     273

    Summary     275

    Chapter 18  The Road Ahead     277

    Analytics Provides New Opportunities for HR     278

    Emerging Data Sources     278

    Considering New Data Sources     280

    Evolving Technology     282

    The Workforce Analytics Function     283

    Summary     286

    Glossary     287

    References     295

    Index     301