Empty Labor

'Policymakers bemoan the epidemic of overwork. But as Roland Paulsen ... explains in Empty Labor, an example-packed new book, innumerable studies suggest that the average worker devotes between one-and-a-half and three hours a day to loafing ... the best way to understand a company's 'human resources' is not to consult the department that bears that ugly name but to study the basic principles of one of the world's most popular, if unrecognised, sciences: skiving.' The Economist