E-Services in Public and Private Sectors.- Information Technology, Marketing and Organizational Factor in Corporate e-banking: A Qualitative Research.- The Role of Customer Involvement in Library E-services.- Technology as a Tool of Transformation: e-Cities and the Rule of Law.- User Realities and the Future of e-government Services.- The Use of Web Services for Inclusive Decision Process: Towards the Enhancement of e-Democracy.- The Challenges of e-government Evaluation.- Integration of Different Organizations and Stakeholders in E-services Design and Implementation: the Case of the Spider Card.- B2G Electronic Invoicing as Enforced High Impact Service: Open Issues.- Network Outcome as Trigger for the Evolution of a Design Network: Coordination Processes Between Actors and Objects.- Governance and Organizational Aspects of an Experimental Groupware in the Italian Public Administration to Support Multi-Institutional Partnerships.- Business Process Modelling Within the Cycle of Continuous Improvement.- Information Extraction from Multimedia Documents for e-Government Applications.- Governance, Metrics and Economics of IT.- Operations Strategy of Small Software Firms Using Open Source Software.- IT Value in Public Administrations: A Model Proposal for e-Procurement.- Value Assessment of Enterprise Content Management Systems: A Process-oriented Approach.- A Maintenance Metric Model for Open Source Governance.- Key Performance Indicators to Relate Knowledge Governance with Knowledge Process.- Measuring Data Quality When Applying Data Swapping and Perturbation.- Virtual Enterprise Transactions: A Cost Model.- Information and Knowledge Management.- Effective Storage of Semantic Web Data.- A Reference Architecture for Semantic Knowledge Coordination.- Service-Based Networked Collaboration.- How to Exploit Data Mining Without Becoming Aware of it.- A Methodological Approach to Enable Cooperative Process Design Through Web Services.- Toward an Effective and Efficient Query Processing in the NeP4B Project.- A Feature Ranking Component for GIS Architecture.- IS Development and Design Methodologies.- Managing Security Projects: Proposition of a Cost Model.- Concern-Oriented and Ontology-Based Analysis of Information Systems.- The LUMIR Project: Developing the GP’s Network Pilot Program in the Basilicata Region.- IS Theory and Research Methodologies.- Epistemology of Information Systems: Time for Something New? Positivism, Interpretivism, and Beyond.- Don Ihde’s ‘Soft’ Technological Determinism and Capabilities for IS Organizational Learning. The Case of a Competence Center.- Simulations, Case Studies and Role Playing: From Cognitive Technologies to the Creation of New Learning Environments. The Experimental Proposals by Telematic University Guglielmo Marconi.- Legal and Ethical Aspects of IS.- Ethics Among Peers: From Napster to Peppermint, and Beyond.- The Epistemology and Ethics of Internet Information.- Electronic Medical Diary (EMD): Ethical Analysis in a HTA Process.- Legal Issues in the Transition to Electronic Records in Health Care.- Ethics in the Design and Use of “Best Practice” Incorporated in Enterprise Information Systems.- The Protection of Minors in ICT Networks: The Liability of the Internet Providers.- Supporting Access to Online Legal Information: Semantic Strategies.- New themes and frontiers in IS Studies.- Crisis! What Crisis?.- Digital Forensic Investigations: A New Frontier for Informing Systems.- Heterogeneous Information Model Unification as a Pre-requisite to Resource Schema Mapping.- Agent Technologies in the Future Internet.- Compliance Management is Becoming a Major Issue in IS Design.- The MISE Project: A First Experience in Mediation Information System Engineering.- Business Process Driven Solutions for Innovative Enterprise Information Systems.- Semantics in the Age of the Data Deluge.- Organizational Change and Impact of IT.- Managing IS Services with Something in Between Outsourcing and Insourcing: Buffer Organizations.- Do Business Intelligence Systems Enforce Organizational Coordination Mechanisms?.- Socio-Materiality as Lens to Study IT Driven Change.- Changing Time Orientations in Organizations: A Role for ICT?.- The Mediating Role of Technology-Based Training on Change Management Success. A Research in Progress.- Measuring RFId Benefits in the Supply Chain.- Actual vs. Planned ERP System Implementation Costs in Slovak and Slovenian Companies.- Human Computer Interaction.- Checking the Consistency, Completeness and Usability of Interactive Visual Applications by Means of SR-Action Grammars.- Mind the Map: The Role of Shared Awareness in Effective User-Centered Design.- An Experience About User Involvement for Successful Design.- Visualizing Geographic Data on Mobile Interfaces: The Strategic Use of Colors and Color Intensity as Information Clues.- A Peripheral Notification Display for Multiple Alerts: Design Rationale.- The On-TIME User Interface.- Designing Flexible User Interfaces.- Interactions with Open Source Software: A Pilot Study on End Users’ Perception.- Strategic Role of IS.- The Strategic Role of IT: A Case Study of Two Swedish Retail Companies.- Patterns of Technochange Management in ERP Multisite Implementations.