Effective Communication in Clinical Handover From Research to Practice

"This work reflects an evidence-based, theoretically rooted model with robust, flexible approaches to the wide range of handovers (handoffs) that comprise almost all care, applicable to settings well beyond their Australian base, and certainly applicable throughout the US care systems. The authors have created what likely will become the new "gold standard" in healthcare communication standards: a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures. It should be required reading for all healthcare leaders, chief medical and nursing officers, and those involved in patient safety and patient perception of care."

H. Esterbrook Longmaid III, MD, FACR
President of the Medical Staff
Beth Israel Deaconess-Milton Hospital
Milton, MA USA

Suzanne Eggins , University of Technology Sydney.

Diana Slade , University of Technology Sydney.

Fiona Geddes , Curtin University Perth.