Bullies, Tyrants, and Impossible People How to Beat Them Without Joining Them
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Form:Einzelkauf Download
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Sprache:Englisch
8,30 €
9,30 €
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Beschreibung
Produktdetails
Format
ePUB
Kopierschutz
Ja
Family Sharing
Ja
Text-to-Speech
Ja
Erscheinungsdatum
07.06.2005
Verlag
CrownSeitenzahl
288 (Printausgabe)
Dateigröße
368 KB
Sprache
Englisch
EAN
9780307237187
• your nothing is ever good enough boss
• the no price is ever low enough client
• the next-door neighbor who redefines the meaning of paranoia
• the maître d' who looks through you as if you don't exist
• the father-in-law who you know is always thinking about how much better a life his Janey or Joey would have if only married to someone other than you
Ron Shapiro and Mark Jankowski give you a simple and highly effective 4-point plan for dealing with all of them and moreN.I.C.E. Their system shows you how to neutralize your emotions so you don't just react but act purposefully and wisely. It enables you to identify the type of bully, tyrant, or impossible person you're facingthe situationally difficult (something has happened that turns an otherwise reasonable person into a temporary terror); the strategically difficult (she has empirical evidence that being difficult is a strategy that gets results); or simply difficult (being difficult is his 24/7 M.O.). Then you'll learn how to shape the outcome by controlling the encounter and, finally, how to get unstuck by exploring your options.
Using colorful stories from all walks of life He called me the scum of the earth and it went downhill from there, First, lock all your vendors in a small room, and The boss from hellthe authors bring their lessons to life, from business life to family life.
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