Handbook of Solution-Focused Conflict Management

"I believe [this book] can be of considerable value in helping its readers think more creatively about breaking through conflict... its major tenets and practical techniques are easy to understand and to apply. Readers from a variety of professional backgrounds may be inspired by reading this book to try new approaches to messy, conflict-ridden situations, to see the world of conflict in a different light, and to inspire hope for conflict resolution." Rodney L. Lowman in PsycCRITIQUES, Vol. 55, No. 51, 2010 "[Solution-Focused] conflict management, sometimes called [Solution-Focused] mediation, is applicable in all settings where there is a conflict and people decide to do something about it, from divorce conflicts, family and neighbour conflicts, team and labour conflicts, personal injury conflicts to international conflicts. ... [The author] has clearly carried out an amazing amount of research and the book is liberally peppered with references that give strength and credibility to her proposed approaches. ... For me, the real value of the book lies in the practical, step by step processes that are outlined together with the practical guidance and [Solution-Focused] questions that any reader can immediately start using to put this approach into practice." Antoinette Oglethorpe in InterAction, Vol. 2, No. 2, 2010 "This is an excellent book! Frederike Bannink has done a wonderful job in explaining what the solution-focused approach is all about and how it can be applied effectively to the prime problem of humankind - solving conflicts between people." Ben Furman, Psychiatrist, Director of Helsinki Brief Therapy Institute "Nearly everyone thinks of conflict resolution as focused on solutions, but exactly how this is to be done has remained something of a mystery - until now. Fredrike Bannink offers dozens of ideas, strategies and techniques that can be used by conflict resolution practitioners to improve their effectiveness. A very useful book." Kenneth Cloke, Mediator and President Mediators Beyond Borders, USA "As usual Fredrike Bannink writes with clarity and knowledge. This book draws together proof from many sources to support her central teachings. The results of these discoveries will help you to use her suggestions in new ways and in new settings." Alasdair Macdonald, Psychiatrist and Trainer for Cooperation in the Workplace, UK