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Produktbild: Measuring ROI

Measuring ROI

109,99 €

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Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

24.01.2014

Verlag

John Wiley & Sons

Seitenzahl

488

Maße (L/B/H)

24/16,1/3,1 cm

Gewicht

894 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-1-118-63978-8

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

24.01.2014

Verlag

John Wiley & Sons

Seitenzahl

488

Maße (L/B/H)

24/16,1/3,1 cm

Gewicht

894 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-1-118-63978-8

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Measuring ROI
  • Preface xxi
     
    List of Authors xxxi
     
    1 Environment, Health and Safety is Everywhere 1
     
    1.1 The New Role of EHS 2
     
    1.2 Environmental Initiatives 2
     
    1.3 Safety Initiatives 6
     
    1.4 Health and Fitness 13
     
    1.5 Managing Change in EHS 17
     
    1.6 Final Thoughts 19
     
    2 Is It Worth It? 21
     
    2.1 EHS Killers 22
     
    2.2 Value Redefi ned 28
     
    2.3 Why Now? 31
     
    2.4 EHS Chain of Impact 35
     
    2.5 Shortcomings of Current Measurement and Evaluation Systems 38
     
    2.6 EHS Leadership: A Requirement for Success 43
     
    2.7 Challenges Along the Way 44
     
    2.8 Final Thoughts 47
     
    3 Investing in Environment, Safety and Health Initiatives 49
     
    3.1 Overview 49
     
    3.2 Strategy 1: Avoid the Investment 50
     
    3.3 Strategy 2: Invest the Minimum 55
     
    3.4 Strategy 3: Invest with the Rest 58
     
    3.5 Strategy 4: Invest Until It Hurts 62
     
    3.6 Strategy 5: Invest as Long as there is Payoff 66
     
    3.7 Final Thoughts 70
     
    4 The ROI Methodology: A Tool to Measure and Improve 73
     
    4.1 A Brief Overview 74
     
    4.2 Results Framework 74
     
    4.3 Results Framework and Business Alignment 79
     
    4.4 Benefi ts of Developing the Chain of Impact 82
     
    4.5 The ROI Process Model 83
     
    4.6 Operating Standards and Philosophy 96
     
    4.7 Case Application and Practice 96
     
    4.8 Implementation 97
     
    4.9 Benefi ts of Applying the ROI Methodology 98
     
    4.10 Final Thoughts 101
     
    5 Project Positioning 103
     
    5.1 Creating Business Alignment 104
     
    5.2 Determining Payoff Needs 107
     
    5.3 Determining Business Needs 111
     
    5.4 Determining Performance Needs 118
     
    5.5 Determining Learning Needs 120
     
    5.6 Determining Preference Needs 121
     
    5.7 Developing Objectives for EHS Projects and Programs 122
     
    5.8 Case Study Examples 126
     
    5.9 Final Thoughts 134
     
    6 Measuring Reaction and Learning 135
     
    6.1 Why Measure Reaction? 135
     
    6.2 Sources of Data for Measuring Reaction 138
     
    6.3 Areas of Feedback 139
     
    6.4 Data Collection Timing for Measuring Reaction 140
     
    6.5 Data Collection Methods for Measuring Reaction 141
     
    6.6 Use of Reaction Data 142
     
    6.7 Why Measure Learning? 143
     
    6.8 Challenges and Benefi ts of Measuring Learning 144
     
    6.9 Learning Measurement Issues 146
     
    6.10 Data Collection Methods for Measuring Learning 147
     
    6.11 Use of Learning Data 149
     
    6.12 Final Thoughts 150
     
    7 Measuring Application, Implementation and Impact 151
     
    7.1 Why Measure Application and Implementation? 152
     
    7.2 Application Measurement Issues 153
     
    7.3 Data Collection Methods for Measuring Application 157
     
    7.4 Barriers to Application 159
     
    7.5 Use of Application Data 160
     
    7.6 Why Measure Impact? 160
     
    7.7 Impact Measurement Issues 161
     
    7.8 Data Collection Methods for Measuring Impact 165
     
    7.9 Considerations for Selecting Data Collection Methods 169
     
    7.10 Measuring the Hard to Measure 172
     
    7.11 Final Thoughts 173
     
    8 Isolating the Impact of EHS Projects 175
     
    8.1 Why the Concern About Isolating Project Impact? 176
     
    8.2 Preliminary Issues 179
     
    8.3 Methods to Isolate the Impact of Projects 181
     
    8.4 Considerations When Selecting Isolation Methods 198
     
    8.5 Final Thoughts 199
     
    9 Converting Impact Data to Money 201
     
    9.1 Why the Concern About Converting Data to Monetary Values? 202