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Produktbild: Introduction to Technical Services

Introduction to Technical Services

95,99 €

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Produktdetails

Einband

Taschenbuch

Altersempfehlung

7 - 17 Jahr(e)

Erscheinungsdatum

09.11.2010

Verlag

Bloomsbury Academic

Seitenzahl

502

Maße (L/B/H)

25,4/17,8/2,7 cm

Gewicht

935 g

Auflage

8. Auflage

Sprache

Englisch

ISBN

978-1-59158-888-7

Produktdetails

Einband

Taschenbuch

Altersempfehlung

7 - 17 Jahr(e)

Erscheinungsdatum

09.11.2010

Verlag

Bloomsbury Academic

Seitenzahl

502

Maße (L/B/H)

25,4/17,8/2,7 cm

Gewicht

935 g

Auflage

8. Auflage

Sprache

Englisch

ISBN

978-1-59158-888-7

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Introduction to Technical Services

  • Contents

    Preface to the Eighth Edition

    Part I: General Background

    Chapter 1: INTRODUCTION
    Libraries and Customer Service
    Customer Service Philosophy
    Role of Library Services
    What are Technical Services?
    Technical Services Background
    Knowledge Goals for Staff
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 2: TECHNICAL SERVICES ADMINISTRATION
    Tips for Effective Time Management
    Tips for Meetings
    Tips for Team Building
    Tips for Staff Motivation
    Tips for Communication
    The "More" Factor
    The Faster/Better/Cheaper Factors
    Restructuring to Provide "Faster and Better"
    Standards
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 3: STAFFING
    Staffing Categories
    Librarians
    Paraprofessional/Support Staff
    Other Full-Time Staff
    Staffing Process
    Recruitment
    Selecting the Pool
    Interviewing
    Staff Development, Training, and Retention
    Retention
    Training and Development
    Performance Appraisal
    Part-Time Staff
    Students
    Volunteers
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 4: TECHNICAL SERVICES ISSUE
    Technology
    Outsourcing
    Cooperative/Consortial Activities
    Quality Assurance
    Budgetary Issues
    Spaces for Technical Services
    Some Key Issues
    Planning Issues
    Summary
    Review Questions
    Notes
    Suggested Reading

    Part II: Acquisitions and Serials

    Chapter 5: ACQUISITIONS-OVERVIEW
    Collection Development and Acquisitions
    Types of Materials Acquired
    Print Materials
    Nonbook Materials
    Electronic Resources
    General Procedures
    Request Processing
    Verifying
    Ordering
    Reporting
    Receiving Orders
    Acquisition Methods
    Serials Processing
    Summary
    Review Questions
    Notes
    Selected Web Sites and Discussion Lists
    Suggested Reading

    Chapter 6: DISTRIBUTORS AND VENDORS
    Making the Selection-Factors to Consider
    What the Firm Stocks
    Vendor Technological Capability
    Speed of Delivery
    Financial Considerations
    Vendors' Services
    Customer Service Considerations
    Vendor Evaluation
    Retail Outlets
    Out-of-Print, Antiquarian, and Rare Book Dealers
    Summary
    Review Questions
    Notes
    Selected Web Sites
    Suggested Reading

    Chapter 7: PRINT AND DIGITAL BOOKS
    What is Publishing?
    Types of Publishers
    Electronic Publishing
    E-Readers
    Technology and Information Producers
    Acquisitions and E-Resources
    The Google Books Library Project
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 8: E-RESOURCE ISSUES
    Differences between E-Resource and Print Collection Building
    Ownership Issues
    Negotiating the License
    Group Decision Making
    Trials
    Purchase Price
    Staff and User Issues
    Technical Issues
    Cancellations
    Assessment of E-Resources
    Statistics
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 9: SERIALS-PRINT AND ELECTRONIC
    What Is a Serial?
    Issues and Concerns
    Cost and Pricing
    Acquisition
    Processing
    Access
    Preservation
    Backfiles
    Changing Nature
    Assessment and Evaluation
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 10: GOVERNMENT INFORMATION
    Background
    E-Government
    Categories of Government Information
    U.S. Documents
    State and Local Governments
    Canadian Government Information
    Documents from Other Countries
    Access to Government Information
    Accessing U.S. Government Information
    Preservation of Government Information
    Federal Depository Library Program
    Canadian Depository Programs
    Acquisition of Government Information
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 11: MEDIA
    Media Issues
    Current Media Formats
    Motion Pictures and Video
    Movie Ratings and Libraries
    Video and Copyright
    Other Image Formats
    Maps
    Audio Recordings
    Games
    Game Ratings
    Realia
    Microforms
    Preservation
    Microforms
    Film and Video
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 12: FISCAL MANAGEMENT
    Problems in Fiscal Management
    Library Fund Accounting
    Accounting
    Balance Sheet
    Accounts and Ledgers
    Journal
    Estimating Costs
    Allocation of Monies
    Encumbering
    Vouchers
    Order and Invoice Control
    Reconciliation of Accounts
    Audits
    Summary
    Review Questions
    Notes
    Suggested Reading

    Part III: Cataloging and Processing

    Chapter 13: OVERVIEW AND DECISIONS
    The Rationale for Good Cataloging
    Cataloging and Classification Processes
    Decisions
    Bibliographic Levels
    Subject Authorities
    Classification Systems
    Catalog Displays
    A Word About the Figures and Examples
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 14: DESCRIPTION-IDENTIFYING MATERIALS
    AACR2: Past and Present
    Organization of AACR2-2005
    Descriptive Structure and Data Sources
    ISBD Punctuation
    Creating the Description
    Area 1: Title and Statement of Responsibility
    Area 2: Edition Statement
    Area 3: Material Specific Details
    Area 4: Publication, Distribution, etc.
    Area 5: Physical Description
    Area 6: Series
    Area 7: Notes
    Area 8: Standard Numbers and Terms of Availability
    Rule Interpretations
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 15: ACCESS POINTS-RETRIEVING THE RECORD
    Main and Added Entries
    Selecting the Main Entry
    Selection Decision Tree
    Added Entries
    Name and Title Authorities
    Personal Names
    Corporate Bodies
    Geographic Names
    Uniform Titles
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 16: SUBJECT ANALYSIS
    Determining Subject Matter
    Enumeration versus Faceting
    Subject Authorities: Subject Heading Vocabularies
    Principles of Subject Cataloging
    Evaluating Subject Catalogs
    Problems of the Subject Catalog
    Subject Authorities: Numbers for Classification
    Principles of Classification
    Call Numbers
    Evaluating Classifications
    Maintenance Issues
    Subject Analysis for Literary Works
    Why use Standard Systems?
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 17: SUBJECT AUTHORITIES
    Library of Congress Subject Headings
    The Publication
    Format of LCSH Entries
    Cross-References in LCSH
    Subdivisions in LCSH
    Other Subdivision Instructions
    LCSH's Canadian Complement
    Problems with LCSH
    LC's Children's and Young Adults' Cataloging Program
    Sears List of Subject Headings
    The Publication
    Format of the Entries
    Advantages and Disadvantages of Using Sears
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 18: CLASSIFICATION SYSTEMS
    Dewey Decimal Classification
    Format of DDC
    The Schedules
    A Closer Look at the Schedules
    A Closer Look at the Tables
    Library of Congress Classification
    Principles Underlying LCC
    Format of LCC
    Main Classes of LCC
    Subdivision in LCC
    Comparison of DDC and LCC
    National Library of Medicine Classification
    Background and Development
    Format of NLMC
    Main Classes and Subdivisions
    NLMC in Libraries
    "Copy" Classification
    Summary
    Review Questions
    Notes
    Suggested Reading
    Answers to the Classification Exercises

    Chapter 19: MARC FORMAT AND METADATA
    Machine-Readable Cataloging
    History and Background
    Elements of a MARC Record
    Fields
    Subfields
    Indicators
    Content Designation
    MARC Displays
    Bibliographic Networks and Shared Cataloging
    Metadata
    Dublin Core
    Metadata Encoding and Transmission Standard
    Metadata Object Description Schema
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 20: COPY CATALOGING
    Policy Issues
    1. Acceptability of Sources
    2. Record Fullness
    3. Errors
    4. Call Numbers
    5. Tracings (Subject Headings and Added Entries/Access Points
    Overview of the Operation
    Choosing the Source(s)
    Summary
    Review Questions
    Note
    Suggested Reading

    Chapter 21: PROCESSING MATERIALS
    Evidence of Library Ownership
    Location Information
    Recording and Tracking Use
    Preservation and Security
    Summary
    Review Questions
    Notes
    Suggested Reading

    Chapter 22: LEADING THE CATALOG DEPARTMENT
    Management Tasks
    Needed Skills
    Department Policies and Procedures
    When Cataloging Standards Change
    Writing a Policy Manual
    Adopting the Policy Manual
    Current Issues
    Ten Hints for Leadership
    Patron Service First and Foremost
    Review Questions
    Suggested Reading

    Indexes
    Topical Index to the Text
    Index to Names
    Index to Figures
    Type of Media
    Access Points
    Description
    Classification