Produktbild: Coaching Skills for Nonprofit Managers and Leaders

Coaching Skills for Nonprofit Managers and Leaders Developing People to Achieve Your Mission

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.11.2009

Verlag

Wiley

Seitenzahl

336

Maße (L/B/H)

23,5/19,1/1,8 cm

Gewicht

544 g

Sprache

Englisch

ISBN

978-0-470-40130-9

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.11.2009

Verlag

Wiley

Seitenzahl

336

Maße (L/B/H)

23,5/19,1/1,8 cm

Gewicht

544 g

Sprache

Englisch

ISBN

978-0-470-40130-9

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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Die Leseprobe wird geladen.
  • Produktbild: Coaching Skills for Nonprofit Managers and Leaders
  • Figures, Charts, Exercises, and Worksheets ix

    Acknowledgments xi

    Preface: A Note from the Authors xiii

    Introduction: Why Coaching Now? xix

    One What Coaching Can Bring to Your Role 1

    What a Coaching Manager Does Differently 3

    Using the Coaching Approach to Manage Others 10

    What Coaching Is Not 14

    How Coaching Differs from Other Ways of Developing Staff 16

    Opportunities to Coach 18

    The Approach We'll Be Using 21

    Two Foundational Coaching Skills 23

    Skill 1: Listening 25

    Skill 2: Inquiring (the Skill of Inquiry) 39

    Skill 3: Giving Feedback 58

    Skill 4: Sharing 82

    Three The Coaching Framework 91

    The Framework: Short Version 92

    1. Clarify the Focus: Get to the Point 95

    2. Identify the Goal: Know Where the Conversation Is Heading 100

    3. Develop Solutions: Identify What's Needed to Get from A to B 104

    4. Create Accountability: Call Forth Commitment and Ownership 110

    Put It All Together 113

    Four The Coaching Mind-Set 121

    Believing in Others 123

    Managing Needs 130

    Earning Trust and Showing Respect 135

    Staying Connected 139

    A Word About Confidentiality 149

    Five Knowing When to Use a Coaching Approach 151

    Providing Coaching for the Different Stages of Learning 152

    Coaching When the Manager Sets the Focus 158

    What to Do When Coaching Is Not Working 163

    More Opportunities to Coach 167

    Six Coaching in the Nonprofit Workplace 169

    Coaching Up, Down, and Across the Organization 171

    Coaching and Self-Management 190

    Coaching in Difficult Situations 194

    Coaching Top Performers 228

    Seven What's Next: Developing a Coaching Culture in Your Organization 237

    What Is a Coaching Culture, and Why Bother with It? 238

    Factors to Consider in Creating a Coaching Culture 239

    Conclusion 248

    Resource A: Coaching Manager Self-Assessment 249

    Resource B: Questions, Questions, and More Questions 257

    Resource C: Practicing Culturally Aware Coaching 275

    Resource D: Additional Information 281

    References 288

    Index 292

    About the Authors 300

    CompassPoint Nonprofit Services 302