Contents: G. Salvendy, Foreword. C. Stephanidis, Preface. Part I:Introduction.C. Stephanidis, User Interfaces for All: New Perspectives Into Human-Computer Interaction. Part II:Dimensions.D. Benyon, A. Crerar, S. Wilkinson, Individual Differences and Inclusive Design. A. Marcus, International and Intercultural User Interfaces. M. Maybury, Intelligent User Interfaces for All. L. Bass, Interaction Technologies Beyond the Desktop. P.L. Emiliani, Special Needs and Enabling Technologies: An Evolving Approach to Accessibility. G.C. Vanderheiden, S.L. Henry, Everyone Interfaces. Part III:Design.M. Wilson, Theory and Practice From Cognitive Science. T. Winograd, From Programming Environments to Environments for Designing. L.J. Bannon, V. Kaptelinin, From Human-Computer Interaction to Computer-Mediated Activity. M. Pieper, Sociological Issues in HCI Design. M. Antona, D. Akoumianakis, C. Stephanidis, "Generating" Design Spaces: An NLP Approach to HCI Design. Part IV:Software Technologies and Architectural Models.H. Ueda, The FRIEND21 Framework for Human Interface Architectures. J. Kay, User Modeling for Adaptation. A. Waern, K. Höök, Interface Agents: A New Interaction Metaphor and Its Application to Universal Accessibility. P. Korn, W. Walker, Accessibility in the Java(TM) Platform. Part V:Evaluation.D. Akoumianakis, D. Grammenos, C. Stephanidis, User Interface Adaptation: Evaluation Perspectives. N. Bevan, Quality in Use for All. Part VI:Unified User Interfaces.C. Stephanidis, The Concept of Unified User Interfaces. A. Savidis, C. Stephanidis, The Unified User Interface Software Architecture. A. Savidis, D. Akoumianakis, C. Stephanidis, The Unified User Interface Design Method. A. Savidis, C. Stephanidis, Development Requirements for Implementing Unified User Interfaces. D. Akoumianakis, C. Stephanidis, USE-IT: A Tool for Lexical Design Assistance. A. Savidis, C. Stephanidis, The I-GET UIMS for Unified User Interface Implementation. C. Stephanidis, A. Paramythis, M. Sfyrakis, A. Savidis, A Case Study in Unified User Interface Development: The AVANTI Web Browser. Part VII:Support Measures.D. Dardailler, J. Brewer, I. Jacobs, Making the Web Accessible. C. Stephanidis, D. Akoumianakis, N. Vernardakis, P.L. Emiliani, G. Vanderheiden, J. Ekberg, J. Ziegler, K-P. Faehnrich, A. Galetsas, S. Haataja, I. Iakovidis, E. Kemppainen, P. Jenkins, P. Korn, M. Maybury, H.J. Murphy, H. Ueda, Industrial Policy Issues. N. Vernardakis, D. Akoumianakis, C. Stephanidis, Economics and Management of Innovation. Part VIII:Looking to the Future.C. Stephanidis, G. Salvendy, D. Akoumianakis, N. Bevan, J. Brewer, P.L. Emiliani, A. Galetsas, S. Haataja, I. Iakovidis, J.A. Jacko, P. Jenkins, A.I. Karshmer, P. Korn, A. Marcus, H.J. Murphy, C. Stary, G. Vanderheiden, G. Weber, J. Ziegler, Toward an Information Society for All: An International Research and Development Agenda. C. Stephanidis, G. Salvendy, D. Akoumianakis, A. Arnold, N. Bevan, D. Dardailler, P.L. Emiliani, I. Iakovidis, P. Jenkins, A.I. Karshmer, P. Korn, A. Marcus, H.J. Murphy, C. Oppermann, C. Stary, H. Tamura, M. Tscheligi, H. Ueda, G. Weber, J. Ziegler, Toward an Information Society for All: HCI Challenges and R&D Recommendations.
