Business Process Modeling.- Consistency in Model Integration.- Using TimeNET to Evaluate Operational Planning Processes.- Business Objectives as Drivers for Process Improvement: Practices and Experiences at Thales Naval The Netherlands (TNNL).- Modeling Medical E-services.- Formal Models in Business Process Management.- OPCATeam – Collaborative Business Process Modeling with OPM.- On the Semantics of EPCs: A Framework for Resolving the Vicious Circle.- Goal-Oriented Business Process Modeling with EPCs and Value-Focused Thinking.- Miscellaneous.- A Workflow-Oriented System Architecture for the Management of Container Transportation.- Business to Business Transaction Modeling and WWW Support.- Integration of Multi-attributed Negotiations within Business Processes.- Analysis and Verification of Business Processes.- Management of Knowledge Intensive Business Processes.- SMART: System Model Acquisition from Requirements Text.- Workload Balancing on Agents for Business Process Efficiency Based on Stochastic Model.- Process Mining.- Interactive Workflow Mining.- Supporting Usage-Centered Workflow Design: Why and How?.- Mining Social Networks: Uncovering Interaction Patterns in Business Processes.- Workflow Management.- Model-Driven Approach to Workflow Execution.- On Dealing with Structural Conflicts between Process Type and Instance Changes.- Cohesion and Coupling Metrics for Workflow Process Design.