Organizational Mastery with Im Controlling the Dragon

"...highlights concepts that can help manage and mitigate risks. Topics include safety as a key element of process improvement..." (Professional Safety, Vol. 46, No. 6)
"...Noble explains how to establish a quality management system that incorporates environmental health and safety concerns." (SciTech Book News, Vol. 24, No. 4, December 2000)
"It is easy to follow and should be studied by management specialists in academia, industry and government." (Int Jnl of Environment Studies, Vol.58 2001)