Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries. Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.
Terri Morrison is president of Getting Through Customs, a highly successful Internet product and training firm for global business travellers. Her clients include American Airlines, AEP, Carnival Cruise Lines and Hewlett Packard. She conducts many seminars, has written for many publications and has appeared on numerous TV shows. Wayne A. Conaway is the coauthor of several books on cross-cultural communications, including Dun & Bradstreet's Guide to Doing Business Around the World (written with Terri Morrison).